BCAF ANNUAL TOP HAT AWARDS

Criteria for Selection:

Manager:

• Displays a strong leadership role
• Versatility – the ability and willingness to handle all tasks
• Committed to the growth of business and control of expenses
• Focused on the development & training of all center staff

Mechanic:

• Machine Operations – training and experience
• Leadership – ability and willingness to train subordinates
• Focused on safety and budget issues
• Ability to handle all facility maintenance

Customer Service:

• Outstanding customer service and interaction
• Responds well to customer requests and complaints
• Displays a positive “team” attitude
• Willingness to do work outside assigned department
• Takes initiative and is self-motivated

If you have any questions or need any additional information, please let me know. Please take the time to recognize the efforts of your key staff members. You may nominate as many employees as you would like for each category.

Thank you again for your time.

Chad Newman - FL State Executive Director